Sandile Shabangu    created a new article
5 yrs

The Customer Empathy Map | #canvasses #innovation #empathymap

The Customer Empathy Map

The Customer Empathy Map

The Empathy Map is a great powerful tool that helps putting yourself inside the head of a person you might be looking at as a prospective customer or product user. It allows you to quickly grasp their experience and where they are coming from.
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